Notes & AGB's
Arrival/Departure
Your parking space is at your disposal from 13:00 hrs on the day of arrival and until 12:00 hrs on the day of departure. Please note the parking space limits and the time of departure. If you depart after 12:00 noon or use another parking space, we will charge you the fee.
Payment
You pay your accommodation fee on the day of your departure. No card payment possible.
Cancellation of parking space
Our claim to the agreed remuneration remains valid even if you do not commence, cancel or depart early. Cancellation is only valid in written form. In the event of cancellations or changes to the booking (departure or earlier departure), the following cancellation rates will be charged:
Cancellation up to one day before arrival in low season: free of charge.
Cancellation in the mid-season from 7 days before arrival: A cancellation fee of € 30 will be charged.
Cancellation in high season from 7 days before arrival: A cancellation fee of 40,- € will be charged.
Your parking space is at your disposal from 13:00 hrs on the day of arrival and until 12:00 hrs on the day of departure. Please note the parking space limits and the time of departure. If you depart after 12:00 noon or use another parking space, we will charge you the fee.
Payment
You pay your accommodation fee on the day of your departure. No card payment possible.
Cancellation of parking space
Our claim to the agreed remuneration remains valid even if you do not commence, cancel or depart early. Cancellation is only valid in written form. In the event of cancellations or changes to the booking (departure or earlier departure), the following cancellation rates will be charged:
Cancellation up to one day before arrival in low season: free of charge.
Cancellation in the mid-season from 7 days before arrival: A cancellation fee of € 30 will be charged.
Cancellation in high season from 7 days before arrival: A cancellation fee of 40,- € will be charged.
general
The overnight prices include energy, water and sewage costs as well as the camping flat rate and a car parking space.
arrival/departure
The rental accommodation is available for you on the day of arrival from 15:00 hrs. The holiday accommodation must be handed over on the day of departure by 10:00 a.m. at the latest.
processing fee
When booking our holiday accommodation we charge an additional 25,- € handling fee.
bed linen and towels
Bed linen and a towelling set (1 shower towel and 1 hand towel) are provided once per person. The duration of your holiday is irrelevant. Extra bed linen set 9,- € (duvet cover, pillowcase and fitted sheet) Extra towelling set 5,- € (shower towel and hand towel)
equipment
The kitchen in all holiday accommodation is equipped with coffee machine, crockery, cutlery, glasses, pots and pans.
pets
Pets are allowed in our holiday homes. For the stay we charge43,- per pet/night.
cleaning
The ongoing cleaning and the final cleaning is carried out by the tenant. Final cleaning can be booked optionally for 40,- € and we will clean your holiday accommodation. Not included in the final cleaning are bed stripping, waste disposal, removal of food marks, washing dishes, removal of mud marks, removal of animal hair "Rental hoover at reception (5,- €)
cleanliness and damage
After departure, your holiday home will be checked for cleanliness and damage caused. Should the (cleaning) work have to be carried out by the property management, you will be charged for the amount of work involved. You will be informed in writing if necessary. Additional persons, Only by special agreement and with a surcharge.
payment
20% of the tour price must be paid within 14 days of the reservation, the rest is due three months before departure. Invoice amounts under 300,- € and under three months are due immediately.
Cancellation of rental accommodation
Our claim to the agreed remuneration remains valid even if you do not start your journey, cancel it or leave early. Cancellation is only valid in written form. In the event of cancellations or changes to the booking (departure or earlier departure), the following cancellation rates will be charged:
Cancellation up to three months before arrival: free of charge + 25,- €
Processing fee Cancellation from three to two months before arrival: 50% of the total price + 25,- € processing fee
Cancellation from two to one month before arrival: 75% of the total price + 25,- € handling fee
Cancellation one month to 14 days before arrival: 90% of the total price + 25,- € handling fee
Cancellation from 14 days before arrival: 100% of the total pri
The overnight prices include energy, water and sewage costs as well as the camping flat rate and a car parking space.
arrival/departure
The rental accommodation is available for you on the day of arrival from 15:00 hrs. The holiday accommodation must be handed over on the day of departure by 10:00 a.m. at the latest.
processing fee
When booking our holiday accommodation we charge an additional 25,- € handling fee.
bed linen and towels
Bed linen and a towelling set (1 shower towel and 1 hand towel) are provided once per person. The duration of your holiday is irrelevant. Extra bed linen set 9,- € (duvet cover, pillowcase and fitted sheet) Extra towelling set 5,- € (shower towel and hand towel)
equipment
The kitchen in all holiday accommodation is equipped with coffee machine, crockery, cutlery, glasses, pots and pans.
pets
Pets are allowed in our holiday homes. For the stay we charge43,- per pet/night.
cleaning
The ongoing cleaning and the final cleaning is carried out by the tenant. Final cleaning can be booked optionally for 40,- € and we will clean your holiday accommodation. Not included in the final cleaning are bed stripping, waste disposal, removal of food marks, washing dishes, removal of mud marks, removal of animal hair "Rental hoover at reception (5,- €)
cleanliness and damage
After departure, your holiday home will be checked for cleanliness and damage caused. Should the (cleaning) work have to be carried out by the property management, you will be charged for the amount of work involved. You will be informed in writing if necessary. Additional persons, Only by special agreement and with a surcharge.
payment
20% of the tour price must be paid within 14 days of the reservation, the rest is due three months before departure. Invoice amounts under 300,- € and under three months are due immediately.
Cancellation of rental accommodation
Our claim to the agreed remuneration remains valid even if you do not start your journey, cancel it or leave early. Cancellation is only valid in written form. In the event of cancellations or changes to the booking (departure or earlier departure), the following cancellation rates will be charged:
Cancellation up to three months before arrival: free of charge + 25,- €
Processing fee Cancellation from three to two months before arrival: 50% of the total price + 25,- € processing fee
Cancellation from two to one month before arrival: 75% of the total price + 25,- € handling fee
Cancellation one month to 14 days before arrival: 90% of the total price + 25,- € handling fee
Cancellation from 14 days before arrival: 100% of the total pri
- Please use the paths on the site and not our green slopes.
- The pitch for your tent / motorhome / caravan will be determined and allocated by us. An independent change of place is not possible.
- Please be considerate towards other guests. All facilities and installations are to be protected.
- In the interests of environmental protection, please observe the applicable waste regulations, in particular the waste separation regulations (see next page for instructions).
- No barriers, trenches or open fireplaces may be erected. When grilling (in fireproof containers away from the ground) with charcoal and dry wood, always pay attention to smoke development. Your neighbour must not be affected.
- Do not hammer small stones on electricity boxes and terraces. On departure, please remove any remains of wood and stone from the pitch.
- You can order fresh rolls from the Hunsrück country baker for the following day until 17:00 at the reception. The bread rolls can be picked up from 8:00 to 10:00 o'clock.
- Our resting time is from 22:00 o'clock to 8:00 o'clock. During this time you are not allowed to enter the campsite by car. In the interest of all we ask you to behave calmly during this time.
- Driving with all types of vehicles is only permitted on the designated paths at walking pace (10km/h). Please be considerate of children.
- Smoking is absolutely prohibited in the sanitary buildings and all public facilities.
- Day visitors and visitors staying overnight are subject to registration and fees.
- Departure for pitches until 12:00, otherwise another night will be charged.
- The keys for the guest room will be handed over by 11:00 a.m. at the latest.
- The keys for the apartment, chalet, mobile home and holiday home will be handed over by 10:00 a.m. at the latest.
- Cash: cash. We do not accept card payments. Do not forget the blue barrier key on departure!
- The pitch for your tent / motorhome / caravan will be determined and allocated by us. An independent change of place is not possible.
- Please be considerate towards other guests. All facilities and installations are to be protected.
- In the interests of environmental protection, please observe the applicable waste regulations, in particular the waste separation regulations (see next page for instructions).
- No barriers, trenches or open fireplaces may be erected. When grilling (in fireproof containers away from the ground) with charcoal and dry wood, always pay attention to smoke development. Your neighbour must not be affected.
- Do not hammer small stones on electricity boxes and terraces. On departure, please remove any remains of wood and stone from the pitch.
- You can order fresh rolls from the Hunsrück country baker for the following day until 17:00 at the reception. The bread rolls can be picked up from 8:00 to 10:00 o'clock.
- Our resting time is from 22:00 o'clock to 8:00 o'clock. During this time you are not allowed to enter the campsite by car. In the interest of all we ask you to behave calmly during this time.
- Driving with all types of vehicles is only permitted on the designated paths at walking pace (10km/h). Please be considerate of children.
- Smoking is absolutely prohibited in the sanitary buildings and all public facilities.
- Day visitors and visitors staying overnight are subject to registration and fees.
- Departure for pitches until 12:00, otherwise another night will be charged.
- The keys for the guest room will be handed over by 11:00 a.m. at the latest.
- The keys for the apartment, chalet, mobile home and holiday home will be handed over by 10:00 a.m. at the latest.
- Cash: cash. We do not accept card payments. Do not forget the blue barrier key on departure!
- Use of the playground at your own risk.
- Pushes and shoes are forbidden on the bouncy cushion.
- For ball games of any kind, please use the multifunctional playground.
- In the swimming pond, please observe the applicable bathing regulations.
- Gemstone search for children (free) at 10.15 am at the gemstone water playground.
- Only clean stones with brook water (no drinking water).
- Children can search for gold (pyrite) free of charge without a fixed time.
Parents are responsible for their children.
- Pushes and shoes are forbidden on the bouncy cushion.
- For ball games of any kind, please use the multifunctional playground.
- In the swimming pond, please observe the applicable bathing regulations.
- Gemstone search for children (free) at 10.15 am at the gemstone water playground.
- Only clean stones with brook water (no drinking water).
- Children can search for gold (pyrite) free of charge without a fixed time.
Parents are responsible for their children.
- Any contamination of the campsite by dogs must be removed immediately by the owner.
- Please use the nearby forest area.
- Dogs must be kept on a short leash.
- Please do not leave your dog alone in the motorhome/caravan/tent if he is not used to it.
- Dogs are not allowed in the sanitary buildings. This prohibition also applies to the gemstone water playground and the swimming pond.
- Please use the nearby forest area.
- Dogs must be kept on a short leash.
- Please do not leave your dog alone in the motorhome/caravan/tent if he is not used to it.
- Dogs are not allowed in the sanitary buildings. This prohibition also applies to the gemstone water playground and the swimming pond.
- Waste should only be disposed of in the containers provided for this purpose. In the interests of environmental protection, please observe the applicable waste regulations and, in particular, waste separation. You will find our recycling yard in the site plan.
- Glass containers: Bottles, jars (no returnable bottles)
- Yellow sack: Cans, beverage cans and tin cans, aluminum, margarine and milk cups, milk cartons, plastics, plastic bottles
- Paper box: Cartons, newspapers (bundled)
- Residual waste containers: Residual and household waste
For the sake of the environment: Help to avoid garbage and save water. Thank you!
- Glass containers: Bottles, jars (no returnable bottles)
- Yellow sack: Cans, beverage cans and tin cans, aluminum, margarine and milk cups, milk cartons, plastics, plastic bottles
- Paper box: Cartons, newspapers (bundled)
- Residual waste containers: Residual and household waste
For the sake of the environment: Help to avoid garbage and save water. Thank you!
Safe holidays - Cancellation without risk
We recommend the products of our ERGO travel insurance (ERV), the market leader among travel insurers in Germany, so that you are compensated for possible financial losses in the event of cancellation or abortion of your holiday due to illness, accident or unemployment, even within your family.
In this day and age, we recommend that you take out Covid-19 cover in addition to your Cancellation or CancellationPlus insurance.
The new supplementary cover Covid-19 extends the insurance cover within the scope of the cancellation costs or travel interruption insurance of ERGO Reiseversicherung.
For further information, please see the flyer
General information
The accommodation prices include energy, water and waste water costs and a car parking space.
Arrival / Departure
The holiday accommodation is available from 15:00 on the day of arrival. The accommodation must be handed over by 11.00 a.m. at the latest on the day of departure.
Bed linen and towels
Bed linen and towels included.
Family room
The kitchen in the family room is equipped with two hobs, fridge, dishwasher, coffee machine, kettle, crockery, cutlery, glasses, pots and pans. Tea towel included.
Pets
Pets are allowed in our holiday accommodation. There is a charge of €4 per pet per night.
Cleanliness and damage
After departure, your guest room will be checked for any damage caused. If the work has to be carried out by the property management, you will be charged for the cost of the work. You will be informed of this in writing if necessary.
Payment
20% of the holiday price must be paid within 14 days of booking, the remainder is due three months before departure. Invoice amounts under €300 and under three months are due immediately.
Additional persons
Only by special arrangement and with a surcharge.
Room cleaning
Rooms are cleaned every 3 days for stays of several days. This saves water and detergents. Our contribution to the environment. Would you like daily cleaning?
You are welcome to book this free of charge at reception before or during your stay. Towels can be changed at any time on request. Please place the used towels in the laundry box provided outside the room door by 11 am. We will provide you with fresh towels in the same way.
Cancellation of guest rooms
Our claim to the agreed remuneration remains valid even if you do not start your journey, cancel it or leave early. Cancellation is only valid in written form. In the event of cancellations or changes to the booking (departure or earlier departure), the following cancellation rates will be charged:
Cancellation up to three months before arrival: free of charge + 25,- €
Processing fee Cancellation from three to two months before arrival: 50% of the total price + 25,- € processing fee
Cancellation from two to one month before arrival: 75% of the total price + 25,- € handling fee
Cancellation one month to 14 days before arrival: 90% of the total price + 25,- € handling fee
Cancellation from 14 days before arrival: 100% of the total pri
The accommodation prices include energy, water and waste water costs and a car parking space.
Arrival / Departure
The holiday accommodation is available from 15:00 on the day of arrival. The accommodation must be handed over by 11.00 a.m. at the latest on the day of departure.
Bed linen and towels
Bed linen and towels included.
Family room
The kitchen in the family room is equipped with two hobs, fridge, dishwasher, coffee machine, kettle, crockery, cutlery, glasses, pots and pans. Tea towel included.
Pets
Pets are allowed in our holiday accommodation. There is a charge of €4 per pet per night.
Cleanliness and damage
After departure, your guest room will be checked for any damage caused. If the work has to be carried out by the property management, you will be charged for the cost of the work. You will be informed of this in writing if necessary.
Payment
20% of the holiday price must be paid within 14 days of booking, the remainder is due three months before departure. Invoice amounts under €300 and under three months are due immediately.
Additional persons
Only by special arrangement and with a surcharge.
Room cleaning
Rooms are cleaned every 3 days for stays of several days. This saves water and detergents. Our contribution to the environment. Would you like daily cleaning?
You are welcome to book this free of charge at reception before or during your stay. Towels can be changed at any time on request. Please place the used towels in the laundry box provided outside the room door by 11 am. We will provide you with fresh towels in the same way.
Cancellation of guest rooms
Our claim to the agreed remuneration remains valid even if you do not start your journey, cancel it or leave early. Cancellation is only valid in written form. In the event of cancellations or changes to the booking (departure or earlier departure), the following cancellation rates will be charged:
Cancellation up to three months before arrival: free of charge + 25,- €
Processing fee Cancellation from three to two months before arrival: 50% of the total price + 25,- € processing fee
Cancellation from two to one month before arrival: 75% of the total price + 25,- € handling fee
Cancellation one month to 14 days before arrival: 90% of the total price + 25,- € handling fee
Cancellation from 14 days before arrival: 100% of the total pri
I. General provisions
The bathing regulations serve to ensure the safety, order and cleanliness of the pool, including the outdoor facilities. The bathing regulations are binding for all bathers. By entering the pool, every visitor acknowledges these and all other regulations for safe and orderly operation.
- The pool facilities must be treated with care. In the event of misuse, culpable soiling or damage, the bather is liable for the damage. A special cleaning charge may be levied for culpable soiling, the amount of which is determined on a case-by-case basis according to expenditure.
- Bathers must refrain from doing anything that is contrary to good morals and the maintenance of safety, peace and order.
- Please shower before using the pool (sun cream, body oils).
- Containers made of glass (bottles) and other fragile materials may not be used in the bathing area.
- Paper, waste and other objects must be disposed of.
- Cigarette butts do not belong in the bathing lake and beach.
- Children under the age of 7 may only use the bathing area if accompanied by a suitable adult.
- Persons who are unable to move around safely without assistance are only permitted to use the bathing area if accompanied by an adult. dogs are not permitted.
II. Liability
- Bathers use the bathing lake at their own risk. The operator or its vicarious agents are only liable - except for damages resulting from injury to life, limb or health - in the event of intent or gross negligence. The operator is not liable for force majeure and coincidence or for defects that are not immediately recognized even when exercising the usual care.
- Liability for damage to property or financial loss is only accepted in cases of intent or gross negligence.
No bathing supervision - water depth: max. 1.35 m
The bathing regulations serve to ensure the safety, order and cleanliness of the pool, including the outdoor facilities. The bathing regulations are binding for all bathers. By entering the pool, every visitor acknowledges these and all other regulations for safe and orderly operation.
- The pool facilities must be treated with care. In the event of misuse, culpable soiling or damage, the bather is liable for the damage. A special cleaning charge may be levied for culpable soiling, the amount of which is determined on a case-by-case basis according to expenditure.
- Bathers must refrain from doing anything that is contrary to good morals and the maintenance of safety, peace and order.
- Please shower before using the pool (sun cream, body oils).
- Containers made of glass (bottles) and other fragile materials may not be used in the bathing area.
- Paper, waste and other objects must be disposed of.
- Cigarette butts do not belong in the bathing lake and beach.
- Children under the age of 7 may only use the bathing area if accompanied by a suitable adult.
- Persons who are unable to move around safely without assistance are only permitted to use the bathing area if accompanied by an adult. dogs are not permitted.
II. Liability
- Bathers use the bathing lake at their own risk. The operator or its vicarious agents are only liable - except for damages resulting from injury to life, limb or health - in the event of intent or gross negligence. The operator is not liable for force majeure and coincidence or for defects that are not immediately recognized even when exercising the usual care.
- Liability for damage to property or financial loss is only accepted in cases of intent or gross negligence.
No bathing supervision - water depth: max. 1.35 m